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The policy of the company is to:
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Strive to be the preferred Moulded Fibre Packaging Manufacturer in Southern Africa.
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Regard quality and food safety in all aspects of our business as cornerstones of our company.
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Take all reasonable precautions in the development, manufacture, supply and advertising of our packaging in order to achieve this status in the Moulded Fibre Industry.
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Build long lasting relationships with our customers, which will be beneficial to all stakeholders.
We will control and continually improve our activities through the application and maintenance of a Quality System complying with the requirements of ISO 9001: 2008. All employees are required to support this policy and work in accordance with the Quality System procedures.
Management in ensuring its continuing suitability, will regularly review this quality policy.
Ouality Objectives:
We achieve our priorities by targeting the following objectives:
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Measure customer complaints and strive towards zero complaints .
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Timeous response to all complaints, concerns and suggestions to ensure customer satisfaction
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Measure the number on non-conformances in the company, striving towards a
continuously reducing value.
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Train our employees in the relevant areas .
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Educate our employees in hygiene practices and improve the cleanliness of the factory .
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Allocate necessary resources to implement this policy.
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